Gaming is entertainment, not stress. 99xq believes every player can enjoy gaming within healthy limits. Our responsible gaming tools and guidelines are here to show you the way.
Responsible Gaming means keeping gaming as a source of entertainment — not a solution to life's problems or a primary source of income. At 99xq, we want you to enjoy every moment, while staying within your own limits.
Online gaming is growing fast in Bangladesh. Thousands of people enjoy Sports Betting, lottery, and a wide range of games on 99xq every day. But like any form of entertainment, gaming can become harmful when it gets out of hand. That's why responsible gaming is a top priority for us.
The core principles of responsible gaming are:
99xq's responsible gaming policy is built to international standards. We believe that informed players stay healthier and happier in the long run.
You can check for yourself whether you're gaming responsibly. The characteristics below are signs of healthy gaming habits:
| Subject | Healthy Habits | Status |
|---|---|---|
| Time Management | You finish your session within the time you set | ✓ Good |
| Budget Control | Don't chase losses with bigger bets | ✓ Good |
| Mental State | You stay calm after a loss | ✓ Good |
| Family Relationships | Gaming doesn't affect family life | ✓ Good |
| Financial Situation | Only play with your entertainment budget | ✓ Good |
If all of this sounds like you, you're gaming responsibly. 99xq wants to help you keep it that way.
Problem gaming and addiction develop gradually — often without you noticing. Some common warning signs include:
There's no shame in recognising these signs. It's a problem with a solution, and 99xq is here to support you.
Answer the following questions honestly. This will help you understand your gaming habits.
99xq's responsible gaming tools are accessible directly from your account settings — no fees, no hassle.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends.
Decide in advance how many hours you'll play each day. When your time is up, the platform will notify you automatically.
Take a gaming break for anywhere between 24 hours and 30 days. Your account remains active during this time, but no new bets can be placed.
Suspend your gaming activity completely for anywhere between 3 months and 5 years. This option is intended for serious situations.
View your monthly gaming report — a full breakdown of how much time and money you've spent.
You'll receive automatic alerts when you reach a set spending amount or time limit.
Setting limits is the most effective responsible gaming step you can take. Follow the steps below:
Log in to your 99xq account and go to the Profile section.
From the Settings menu, select the "Responsible Gaming" option.
Select the type of limit you want — deposit, spending, or time.
Set a maximum amount on a daily, weekly, or monthly basis.
Save your changes. Lowering a limit takes effect immediately; increasing one takes effect after 24 hours.
Self-Exclusion is a powerful step where you personally decide to take a break from 99xq for a set period of time. This option is for those who feel their gaming is getting out of control.
Self-Exclusion Options:
Once self-exclusion is active, promotional emails will be stopped automatically and new logins will be blocked. Our support team will stay in touch with you during this period.
When a self-exclusion period ends, your account is not reactivated automatically. You'll need to submit a request and complete a brief verification process.
99xq strictly prohibits anyone under 18 from participating. Age is verified at registration, and KYC documents may be requested in cases of doubt.
If you have children or teenagers at home and want to restrict their online access:
If you feel gaming is having a negative impact on your life, you don't have to face it alone. 99xq's support team and various helpline services are always here for you.
99xq Direct Support:
Our expert support team can help you set the right limits, walk you through the self-exclusion process, and take the steps you need. No question is too big or too small — we're always ready to listen.
Asking for help with responsible gaming takes courage. 99xq respects your decision and provides assistance with complete confidentiality.
We believe safe gaming is enjoyable gaming.
Gaming is a small part of life. Family, work, and health always come first. 99xq is here to help you maintain that balance.
Think before every bet. The chance of losing is always there. Only wager what you can afford to lose.
Gaming is for entertainment, not profit. Treat a win as a bonus — not the goal.
Know when to stop, even on a winning streak. Once you've hit your set limit, call it a day.
Let someone you trust know about your gaming habits. Their perspective can help keep you on the right track.
At the start of each week, decide how many days, how much time, and how much BDT you'll spend on gaming. Stick to your plan.
Join 99xq and use our responsible gaming tools for a safe and enjoyable experience.